Do I need to pre-heat my new Neff oven? Quick cook or delicate items, for example scones or soufflés benefit from pre-heating, but generally...	Read more
CircoTherm uses shelves 1/3/4 …….why is there a shelf 2? Shelf level 2 provides the central oven position for top and bottom heat/conventional cooking.
Can I use the base of my oven to warm plates etc? When the CircoTherm setting is being used, there is no element in use in the base of the oven...	Read more
How do I clean the exterior of my stainless steel appliance? We recommend using an E-Cloth. You simply need to use water, moisten the green cloth and polish...	Read more
How do I know what temperature to use CircoTherm, as the convenience food I want to heat suggests referring to my instructions? The conversion chart is a useful guide for temperature selection but as a general rule, use the same time specified but reduce the temperature about 10 C.
I use one of the bottom liners available in my Neff oven? Unfortunately not if it has an element in the base of the oven as the risk of using the liner when...	Read more
Can I put my shelf rails in the dishwasher? Yes you can and if you do this on a regular basis, you will benefit. Take care not to put telescopic...	Read more
I have a telescopic rail that was included in my oven. Can I move this to another position? Telescopic rails are fully extendible and allow easier access to what’s cooking particularly if it is...	Read more
My oven doesn’t have the cleaning system which I saw on some of your models; can I still put water in? No – the AquaCleanse function is only on models where the symbol is shown.
My oven door still opens when the child lock is on, is it faulty? No it isn’t, the child lock facility locks the controls to prevent the settings being changed in any way.
Having crisp crackling on my port joints is really important to me. How do I achieve this? You’ll achieve perfect crackling by using the CircoRoasting setting for the last 20 minutes of cooking time.
I have a dough proving function on my oven. Why is this on there? Dough proving is the rising time for yeast mixtures as yeast grows rapidly with gentle warmth and...	Read more
How do I get roast potatoes crisp in my Neff oven? To achieve perfect crisp potatoes and brown any food, air is required to flow over it...	Read more
What is this symbol on my microwave? (Beaker/beaker spoon) This is a safety symbol to remind you to put a spoon in a mug of liquid to prevent the liquid boiling over.
Can I use metal tins to bake in my combination oven? Shiny metal tins should never be used in conjunction with microwaves, however dull metal tins may...	Read more
My microwave retains strong odours, particularly if fish has been cooking.What is the best way of getting rid of the smell? Place a bowl with ˝ pt of water and the juice of a lemon inside and place on full power for 3-4 minutes. This should remove any odours.
How do I calculate how long to cook food for in my microwave, if the cookery book suggests 3-5 minutes? It is always better to use shortest time shown for food, as it is possible to add additional time...	Read more
How do I cook a crisp skinned jacket potato in my microwave? This unfortunately is not possible in a pure microwave however if you cook your potato for 6-7 minutes at 600 Watts...	Read more
What microwave power setting should I use to re-heat ready meals? 600 Watts is the best setting for re-heating bought ready meals. Although it will be fastest on the highest power setting...	Read more
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