Use of cookies.

Our website uses cookies so you can place items in shopping baskets, book an engineer online and allow us to collect anonymous statistical data to help us improve the performance of the website. Please press Continue to accept cookies. Or view more information about the cookies we use and how to manage your settings.

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Information about the cookies we use

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit, they send information back to our website so that it recognises your settings and preferences when you visit our website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How to manage your cookie settings

By clicking ‘Accept’ on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to ‘Accept’ the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.

You can at any time change your cookie settings in relation to our site by clicking Change cookie settings here or on the link at the bottom of our web pages.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

For more information on the International Chamber of Commerce United Kingdom guide, visit www.international-chamber.co.uk/our-expertise/digitaleconomy

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best browsing experience. For example if you use our dealer locator service and have cookies enabled our website will be receive information from your computer regarding the last town or location you searched for on our dealer locator service, this saves you having to re-enter the information every time.

The cookies we use are classed by the International Chamber of Commerce guide for cookie categories:

Strictly necessary cookies - essential in order to enable you to move around the website and use its features, such as

accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies - collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies - allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies - used to deliver adverts more relevant to you and your interests. They are usually placed by advertising

networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies – we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the ‘Accept’ or ‘No thanks’ selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

Cookie NameCookie DomainCookie Description
Strictly necessary cookies
ASP.NET_SessionId.neff.co.ukOur website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.
firstcartaddition.neff.co.ukThis cookie enables the basket function on our store to open and save your first selection, this enables you to return to the store after viewing the basket and continue shopping.
nxm_cookiesubscription_91.neff.co.ukThis cookie checks whether or not the Cookie Acceptance Policy is accepted for the respective website.
sap-usercontext, sap-appcontext, JSESSIONID, dobLocale, jbo.ApplicationCookie.amDOBDataControlportal.bsh-partner.comOur secure Online Engineer Booking service uses these cookies to remember your appliance type, model number and rating plate to ensure we have these details on our system so that our engineers are able to process your service call out. Without this information you are unable to book an engineer online.
secure.wp3rbsworldpay.com.Allows our online payment processing facility, Worldpay to know how much you wish to donate, so it can charge your credit/debit card appropriately. WorldPay operate in over 40 countries and process around half of all face-to-face card transactions in the UK.
STORE_SESSION_ID.neff.co.ukCreated when a website with store functionality enabled is visited.
Performance cookies
__utmawww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmbwww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmcwww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmvwww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmxwww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmzwww.google.com/analyticsWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_mpush.xgraph.netThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xgcid.xgraph.netThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xguid.xgraph.netThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
BEATgoogle.comWe may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
di.addthis.comThis cookie uses a randomly generated number to collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
dt.addthis.comThis cookie helps us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
loc.addthis.comThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
psc.addthis.comThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
s_ccomniture.comOmniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.neff.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_nromniture.comOmniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.neff.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_sqomniture.comOmniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.neff.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_viomniture.comOmniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.neff.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
serverstampchannelintelligence.comWe use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
sessionstampchannelintelligence.comWe use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
uid.addthis.comThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
uit.addthis.comThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ULSgoogle.comWe may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
uvc.addthis.comThis cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
VISITOR_INFO1_LIVE, use_hitbox, and PREFyoutube.comWe may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF. In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
Functionality cookies
Mobify.js & mobify-path.neff.co.ukThese cookies are used by our mobile platform service agent to manage the state of the Mobify.js adaptation and ensure that our sites work when you access them via a mobile or tablet device.
nxm_categoryId.neff.co.ukThis cookie stores the CategoryId of the last visited product for various purposes such as breadcrumb.
nxm_cdbauthentication_91.neff.co.ukThis cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbDefaultPageType.neff.co.ukThis cookie stores an internal page address pointing to CDB page.
nxm_CdbKey-91.neff.co.ukThis cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbMigStudioLineCustomerId.neff.co.ukThis cookie carries information during the migration of a StudioLine customer to Cdb. (for Siemens Germany only)
nxm_CdbSessionKey.neff.co.ukHolds session data for Consumer Data Base service..
nxm_consumer.neff.co.ukWe use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_consumer_7_1.neff.co.ukThis cookie stores user Information that is used to associate a website visitor with Nectar user services.
nxm_customerCookie.neff.co.ukThis cookie stores user information that is used to associate a logged in user with cdb services.
nxm_LastBllCode.neff.co.ukBLL integration value.
nxm_LastLoggedInUserData.neff.co.ukCustomer information cookie about site user.
nxm_LASTVISITED_91.neff.co.ukWe use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_mobile_redirect.neff.co.ukCreated to remember whether or not the website is accessed from a mobile device.
nxm_onlineSurvey_91.neff.co.ukList of surveys you have already complited.
nxm_SearchAddress.neff.co.ukThis cookie stores any postcode or town/city used when searching our dealer locator. This presets the locator with your previous entry. This cookie expires after 1 month.
nxm_selectedCodesCookie.neff.co.ukStores the product codes selected for product comparison.
nxm_SocialNetwork_Email.neff.co.ukLogin information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_FirstName.neff.co.ukLogin information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LastName.neff.co.ukLogin information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LogInData.neff.co.ukLogin information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_SignedEmail.neff.co.ukLogin information derived from social applications in case you connect this site via social networks.
nxm_StartPointOfLeasing.neff.co.ukInformation about the point that leasing services get executed.
nxm_SuggestedCustomer.neff.co.ukUser data expected to be logged in.
nxm_UseCustomPartnerSearchAddressFormat.neff.co.ukWe use a SAP based ecommerce system. These cookies are set and used by this system.
nxm_valueTxt.neff.co.ukThis cookie is used to remember the last entered location information to search partners for future visits.
nxm_WhereCanIBuy.neff.co.ukThis cookie is stored to keep the track of your basket on Shopatron application.
Targeting or advertising cookies
__gads.doubleclick.netThese cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
_drt_.doubleclick.netThese cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
anj.adnxs.comAppnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
icu.adnxs.comAppnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
id.doubleclick.netThese cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
sess.adnxs.comAppnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
ug.kectd.com / .adviva.netSpecificmedia uses unique cookies to help us target our online advertising more effectively, these cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
uuid2.adnxs.comAppnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
Third party cookies
N_Twww.google.comA YouTube and Google cookie that stores a unique ID number to track user preferences.
NID.google.comGoogle Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.
PP_TOS_ACK.google.comWe use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests.
PREF.google.comA YouTube and Google cookie that stores a unique ID number to track user preferences.
SNID.google.comGoogle Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.
© BSH Home Appliances Ltd 2016
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