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Information about the cookies we use

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit, they send information back to our website so that it recognises your settings and preferences when you visit our website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How to manage your cookie settings

By clicking ‘Accept’ on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to ‘Accept’ the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.

You can at any time change your cookie settings in relation to our site by clicking Change cookie settings here or on the link at the bottom of our web pages.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

For more information on the International Chamber of Commerce United Kingdom guide, visit www.international-chamber.co.uk/our-expertise/digitaleconomy

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best browsing experience. For example if you use our dealer locator service and have cookies enabled our website will be receive information from your computer regarding the last town or location you searched for on our dealer locator service, this saves you having to re-enter the information every time.

The cookies we use are classed by the International Chamber of Commerce guide for cookie categories:

Strictly necessary cookies - essential in order to enable you to move around the website and use its features, such as

accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies - collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies - allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies - used to deliver adverts more relevant to you and your interests. They are usually placed by advertising

networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies – we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the ‘Accept’ or ‘No thanks’ selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

Cookie Name Cookie Description
Strictly necessary cookies  
ASP.NET_SessionId Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.
firstcartaddition This cookie enables the basket function on our store to open and save your first selection, this enables you to return to the store after viewing the basket and continue shopping.
N2_SESSION_ID This cookie is using for cookie persistence on Load Balancer to generate a unique ID.
nxm_cookiesubscription_190 This cookie checks whether or not the Cookie Acceptance Policy is accepted for the respective website.
sap-usercontext, sap-appcontext, JSESSIONID, dobLocale, jbo.ApplicationCookie.amDOBDataControl Our secure Online Engineer Booking service uses these cookies to remember your appliance type, model number and rating plate to ensure we have these details on our system so that our engineers are able to process your service call out. Without this information you are unable to book an engineer online.
secure.wp3 Allows our online payment processing facility, Worldpay to know how much you wish to donate, so it can charge your credit/debit card appropriately. WorldPay operate in over 40 countries and process around half of all face-to-face card transactions in the UK.
STORE_SESSION_ID Created when a website with store functionality enabled is visited.
Performance cookies  
__utma We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmb We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmc We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmv We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmx We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
__utmz We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_mpush This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xgcid This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
_xguid This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ACOOKIE WebTrends provides anonymised statistical information to Bosch.com. Webtrends gathers data on behalf of Bosch about visits to the Bosch Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.bosch-home.co.uk.
BEAT We may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
di This cookie uses a randomly generated number to collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
dt This cookie helps us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
ed_c_l WebTrends provides anonymised statistical information to Bosch.com. Webtrends gathers data on behalf of Bosch about visits to the Bosch Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.bosch-home.co.uk.
ed_c_s WebTrends provides anonymised statistical information to Bosch.com. Webtrends gathers data on behalf of Bosch about visits to the Bosch Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.bosch-home.co.uk.
loc This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
psc This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy.
s_cc Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.bosch-home.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_nr Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.bosch-home.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_sq Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.bosch-home.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
s_vi Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.bosch-home.co.uk. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
serverstamp We use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
sessionstamp We use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.
uid This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
uit This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
ULS We may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
uvc This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy
VISITOR_INFO1_LIVE, use_hitbox, and PREF We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF. In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.
WEBTRENDS_ID WebTrends provides anonymised statistical information to Bosch.com. Webtrends gathers data on behalf of Bosch about visits to the Bosch Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.bosch-home.co.uk.
WT_FPC WebTrends provides anonymised statistical information to Bosch.com. Webtrends gathers data on behalf of Bosch about visits to the Bosch Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.bosch-home.co.uk.
Functionality cookies  
bosch_layerstartseite_angezeigt Bosch Warning Layer
BSNC This cookie enables to "link" Nectar and Hybris session and contains the website information.
Mobify.js & mobify-path These cookies are used by our mobile platform service agent to manage the state of the Mobify.js adaptation and ensure that our sites work when you access them via a mobile or tablet device.
nxm_categoryId This cookie stores the CategoryId of the last visited product for various purposes such as breadcrumb.
nxm_cdbauthentication_190 This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbDefaultPageType This cookie stores an internal page address pointing to CDB page.
nxm_CdbKey-190 This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_CdbMigStudioLineCustomerId This cookie carries information during the migration of a StudioLine customer to Cdb. (for Siemens Germany only)
nxm_CdbSessionKey Holds session data for Consumer Data Base service..
nxm_consumer We use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_consumer_7_5 This cookie stores user Information that is used to associate a website visitor with Nectar user services.
nxm_customerCookie This cookie stores user information that is used to associate a logged in user with cdb services.
nxm_desktop_redirect Created to remember whether or not the website is shown as desktop version.
nxm_LastBllCode BLL integration value.
nxm_LastLoggedInUserData Customer information cookie about site user.
nxm_LASTVISITED_190 We use a SAP based ecommerce system. This cookie is set and used by this system.
nxm_mobile_redirect Created to remember whether or not the website is accessed from a mobile device.
nxm_onlineSurvey_190 List of surveys you have already complited.
nxm_SearchAddress This cookie stores any postcode or town/city used when searching our dealer locator. This presets the locator with your previous entry. This cookie expires after 1 month.
nxm_selectedCodesCookie Stores the product codes selected for product comparison.
nxm_selectedFamilyIdCookie Stores the ProductFamilyId of the products selected for comparison.
nxm_ShopatronPostalCode Shopatron - Entered Postal Code
nxm_SocialNetwork_Email Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_FirstName Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LastName Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_LogInData Login information derived from social applications in case you connect this site via social networks.
nxm_SocialNetwork_SignedEmail Login information derived from social applications in case you connect this site via social networks.
nxm_StartPointOfLeasing Information about the point that leasing services get executed.
nxm_SuggestedCustomer User data expected to be logged in.
nxm_TestCdb This cookie stores information of the BLL Test Server usage in CDB pages.
nxm_UseCustomPartnerSearchAddressFormat We use a SAP based ecommerce system. These cookies are set and used by this system.
nxm_valueTxt This cookie is used to remember the last entered location information to search partners for future visits.
nxm_WhereCanIBuy This cookie is stored to keep the track of your basket on Shopatron application.
warnhinweis Neff Warning Layer
warning_lightbox_2013 Siemens Warning Layer
Targeting or advertising cookies  
__gads These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
_drt_ These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
_fbq Piksel konwersji to kod javasript rejestrujacy uzytkowników, którzy odwiedzili witryne za pomoca komputera lub telefonu komórkowego. Dzieki uzyciu kodu remarketingowego mozemy przedstawiac reklamy naszych produktów bazujac na wiedzy o zachowaniu sie uzytkownika na naszej witrynie.
anj Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
google_conversion_id Piksel konwersji to kod javasript rejestrujacy uzytkowników, którzy odwiedzili witryne za pomoca komputera lub telefonu komórkowego. Dzieki uzyciu kodu remarketingowego mozemy przedstawiac reklamy naszych produktów bazujac na wiedzy o zachowaniu sie uzytkownika na naszej witrynie.
icu Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
id These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.
sess Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
ug Specificmedia uses unique cookies to help us target our online advertising more effectively, these cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
uuid2 Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy.
Third party cookies  
N_T A YouTube and Google cookie that stores a unique ID number to track user preferences.
NID Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.
PP_TOS_ACK We use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests.
PREF A YouTube and Google cookie that stores a unique ID number to track user preferences.
SNID Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html.

© BSH Home Appliances Ltd 2016
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