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When you buy any Neff domestic appliance you can relax, confident in the fact that you've purchased a high specification product from one of Germany's most respected manufacturers. Our hard earned reputation for innovation, quality and reliability is fully backed up by a nationwide service organisation here in the UK.
How to contact Neff
We recognise the fact that often you will need to call us outside normal working hours at a time convenient to you. Our service hotline is open from 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays and Sunday 9am to 3pm.
We also know that sometimes, even making a phone call is inconvenient, so it is also possible to book a service call by email through Neff's dedicated Appliance Care website http://www.bshappliancecare.com/neff
We also know that sometimes, even making a phone call is inconvenient, so it is also possible to book a service call by email through Neff's dedicated Appliance Care website http://www.bshappliancecare.com/neff
Service calls:
We recognise the fact that often you will need to
call us outside normal working hours at a time convenient to you. Our service
hotline is open from 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays and Sunday 9am to 3pm. Please call our service hotline on 08702 413 383 or
08705 678 910. For Ireland please call 00 353 1450 2655,
please note lines in Ireland are open 8.45am to 5pm Monday to Friday only.
Alternatively book a service call online with Neff's dedicated Appliance Care service, click here for information.
To help us provide you with the best service, we will need to know some details about your appliance, please click here for details on the information we need to know.
Alternatively book a service call online with Neff's dedicated Appliance Care service, click here for information.
To help us provide you with the best service, we will need to know some details about your appliance, please click here for details on the information we need to know.
Cooking questions:
If you are looking for advice or information on
how to get the best cooking results from your Neff appliance, we reccommend
making use of our Cook's Corner. Click
here for details.
Spare parts & accessories:
We keep spare parts for all Neff appliances, even
discontinued ones for at least ten years. You can either call us direct or
order online. Please contact our spares department on 08705 543 210
or click
here to contact by email. Alternatively, visit our web site.
To help us provide you with the best service, we will need to know some details about your appliance, please click here for details on the information we need to know.
To help us provide you with the best service, we will need to know some details about your appliance, please click here for details on the information we need to know.
Accessories:
We have a full range of Neff branded accessories,
from classic aprons, oven mitts and chef's towels, to baking trays, pan sets
and the amazing E-Cloth. You can order these online via our web site or via the telephone on 0870 554
3210.
Guarantee registration:
You can register for your product guarantee
online by clicking here.
About us:
Neff Domestic Appliances is a division of BSH Home Appliances Ltd.
Registered office: Grand Union House, Old Wolverton Road, Milton Keynes MK12 5PT
Registered number: 1844007 (England)
VAT number: 531042595
email: info@neff.co.uk.
Registered office: Grand Union House, Old Wolverton Road, Milton Keynes MK12 5PT
Registered number: 1844007 (England)
VAT number: 531042595
email: info@neff.co.uk.
